Privacy Policy

93 ko Privacy Policy — Our Commitment to Keeping Your Data Completely Safe

Every transaction and personal detail you share with 93 ko is stored with the highest level of security. On this page, learn exactly what data we collect, why we collect it, and how it is protected.

Last Updated: July 2026
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256-bit
SSL Encryption
0
No Data Sales
GDPR
Standards Compliant

🔒 The Core Pillars of Our Data Security

6 principles behind how 93 ko protects your privacy

End-to-End Encryption
Every transaction and piece of personal data is protected with SSL 256-bit technology. Third parties can never access or read this data.
No Sale of Data
93 ko never sells or rents your personal information. Your name, mobile number, or payment details are never shared with advertisers.
Minimal Data Collection
We collect only the minimum data necessary to provide our services. 93 ko never collects data beyond what is required.
Secure Server Storage
Your data is stored in high-security data centers, with regular backups and security audits in place.
You Are in Control
You can request to update, correct, or delete your data at any time. Your consent always comes first.
Regular Security Audits
Third-party cybersecurity experts conduct quarterly audits of 93 ko's systems to identify and address vulnerabilities.
Section 01

Introduction & Applicability

Welcome to 93 ko. This Privacy Policy explains in detail how we collect your personal information, the purposes for which it is used, and how we keep it secure. By using our website or creating an account, you are deemed to have accepted this policy.

93 ko believes privacy is a fundamental right. That's why we collect only the data we need and apply the highest standards of technology and process to keep it secure. This policy is provided in English for our users in Bangladesh to ensure every detail is easy to understand.

When this policy applies: When visiting the 93ko.biz website, creating or managing your account, using any gaming or betting service, or contacting customer support.

Section 02

What Information We Collect

93 ko collects two types of information from you — what you provide directly, and what is recorded automatically as you use the platform.

Data Type Example Collection Date
Identity Information Name, date of birth, National ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of registration
Payment Information BKash/Nagad number, transaction history During Deposits & Withdrawals
Device Information IP address, browser, device model Upon Accessing the Platform
Gaming Data Betting history, win/loss records During a game or betting session
Communication Records Support chat history, email Support Contact Hours

Please note: 93 ko never stores full bank card numbers or passwords. Only the information necessary to process a transaction is recorded.

Section 03

How Your Data Is Used

93 ko uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:

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Service Delivery
Your data is used for account management, transaction processing, game session management, and bonus distribution.
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Identity Verification
Your information is used during the KYC process to verify age and identity, and to assist in anti-money laundering efforts.
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Security Assurance
Data is analyzed to detect and prevent fraudulent activity and to identify unusual logins or transactions.
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Service Improvement
Anonymized statistics are used to analyze user experience and improve the platform.
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Contact
Your contact information is used to send important updates, transaction confirmations, and essential notifications.
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Legal Requirements
Your information is used to meet regulatory requirements, resolve disputes, and fulfill legal obligations.

Important: Your data is never shared with third parties for advertising purposes. You can opt out of promotional communications at any time.

Section 04

Data Sharing Policy

Below is a clear breakdown of when and why 93 ko may share your personal data with third parties. Your data is never sold or shared unnecessarily without your consent.

  • Payment Providers: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
  • Game Providers: Necessary data (such as user ID and session token) is shared with providers like Evolution Gaming and Pragmatic Play to manage game sessions.
  • Legal Authority: Information may be disclosed when a valid legal directive or court order is received.
  • Security Partners: Limited data may be shared with specialist firms for fraud prevention and cybersecurity audits.

What will never happen: Your data will never be sold or shared with advertising companies, data brokers, or other betting platforms.

Section 05

Cookies & Tracking Technologies

The 93 ko website uses cookies to enhance your experience. Cookies are small text files stored in your browser. They do not identify you personally.

Cookie Name Purpose Type Duration
Session Cookies Staying Logged In Required Cleared at End of Session
Cookie Preferences Language & Interface Settings Optional 1 year
Analytics Cookies Page Visit Statistics Analytics 6 Months
Security Cookies Fraud Detection Required 30 Days

Optional cookies can be disabled through your browser settings. However, disabling essential cookies may cause certain website features to stop working properly.

Section 06

Security Measures

93 ko uses multiple layers of technology and processes to protect your data. Security is not just technical — it also includes human processes and regular audits.

  • SSL 256-bit TLS Encryption: All communications are conducted over encrypted channels.
  • Two-Factor Authentication (2FA): Optional but strongly recommended for added security.
  • Suspicious Login Alerts: An SMS alert is sent whenever a login is detected from a new device or an unusual location.
  • Access Control: 93 ko staff can only access data relevant to their specific responsibilities.
  • Quarterly Security Audit: Independent external teams conduct regular system audits.
  • Data Backup: All data is backed up regularly to prevent any risk of loss.

Your role matters too: Use a strong password, keep 2FA enabled, and report anything suspicious to support@93ko.biz immediately.

Section 07

Your Rights

As a 93 ko member, you have important rights regarding your personal information.

1
Right to Know
You may request a copy of the information we hold about you. It will be provided within 30 days of your request.
2
Right to Rectification
You may request corrections to any inaccurate or outdated information — either directly through your profile or by contacting support.
3
Right to Erasure
Unless required by law, you may request that your data be deleted when closing your account.
4
Right to Data Portability
You may request an export of your data in a standard format (CSV or JSON).
5
Right to Restrict Processing
You may request that your data be used only for specific purposes, particularly when it comes to marketing messages.
6
Right to Object
You may object to your data being used in specific ways. Our support team will take the appropriate action.

To Exercise Any of Your Rights support@93ko.bizemail us or reach out via live chat. We typically respond within 7 business days.

Section 08

How Long Is Your Data Retained

93 ko does not retain your data longer than necessary. Below are the retention periods for each category of information:

  • Account & Identity Information: For the duration your account is active and for 5 years after closure (as required by law).
  • Transaction Records: A minimum retention period of 5 years is mandatory under financial regulations.
  • Gaming History: For the duration your account is active and for 3 years after closure.
  • Customer Support Records: 2 years from the date of last contact.
  • Website Logs & Cookies: Up to 12 months.

Once the retention period expires, data is automatically deleted from the system or anonymized.

Section 09

Minor Protection

93 ko strictly prohibits the collection of data from or the creation of accounts by anyone under the age of 18. Age verification is carried out at the point of registration.

If a minor's information has been collected by mistake: Please notify us immediately at support@93ko.biz. We will promptly delete that information and close the account.

Section 10

Privacy Policy Updates

93 ko reserves the right to update this Privacy Policy as needed. Members will be notified of any significant changes in advance via email or an account notification.

The "Last Updated" date at the top of this page is always kept current. Checking this page regularly will help you stay informed of the latest policy. Continued use of the platform after any changes constitutes acceptance of the updated policy.

FAQ

Frequently Asked Questions

Frequently Asked Questions About Privacy & Payments

Winnings at 93 ko reach you in two steps:

Step One — Credited to Game Balance: As soon as a game or betting match concludes, your winnings are credited to your 93 ko game balance instantly — typically within a few seconds to 2 minutes.

Step 2 — Withdrawal via bKash/Nagad: Withdrawals from your balance to mobile banking are typically processed within 15–30 minutes. During peak hours (9 PM–12 AM), it may take slightly longer.

Withdrawals on bonus winnings are available only after the wagering requirements have been met. Completing KYC speeds up the withdrawal process.

93 ko regularly hosts tournaments and leaderboard competitions. Here's how the general rules work:

Eligibility: Any verified and active account holder is eligible to join. Some tournaments may require a minimum deposit.

Points Calculation: Points are typically awarded based on the amount wagered or win rate on specific games. The points available for each game are outlined in the rules of each individual tournament.

Prizes: Prizes are distributed according to the final leaderboard standings. Cash prizes are generally credited to your account within 24–48 hours of results being announced.

One thing to keep in mind: Tournament prizes credited as bonus balance may be subject to wagering requirements — please read the specific tournament terms before participating.

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Join a Safe & Transparent Platform

Your data is fully secure at 93 ko. SSL encryption, KYC verification, and 24/7 support — together making it Bangladesh's most trusted betting platform.

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